Return Policy

Unused yarn in its original condition may be exchanged for store credit within 6 months of purchase. All shipping costs associated with the exchange must be payed for by the customer. Notice of the credit will be emailed to the customer via -

Please note that items purchased oniine cannot be exchanged or replaced through our store in Eureka, California.

Books, needles, patterns and accessories may not be exchanged but will be replaced if damaged in shipment. We will happily reimburse any shipping costs incurred when returning damaged merchandise, and will send replacement merchandise at no cost. Please include a description of the damage with your return.

Send all returns to:

418 2nd Street

Eureka, CA 95501


Merchandise returned for exchange or replacement to must be accompanied by:


  • original receipt
  • customer's email address
  • customer's phone number
  • customer's shipping address
All shipments must be insured for the full value of the contents. is not responsible for uninsured packages.